GENERAL:
1. When you place an electronically stored order through the website you are using, you are deemed to have accepted the preliminary information and distance sales agreement presented to Dimensions.
2.Buyers are subject to the provisions of the Consumer Protection Law No. 6502 and the Distance Contracts Regulation (OG: 27.11.2014/29188) and other applicable rules regarding the sale and delivery of the purchased product.
3.The shipping fee, which is the cost of shipping the product, will be paid by the buyers.
4. Each purchased product is delivered to the person and/or organization at the address specified by the buyer, provided that it does not exceed the legal period of 30 days. However, if the product is not delivered within this period, Buyers may terminate the contract.
5. The purchased product must be delivered complete and in accordance with the qualifications specified in the order and with documents such as warranty certificate and user manual, if any.
6. If it becomes impossible to sell the purchased product, the seller must notify the buyer in writing within 3 days of learning about this situation. The total price must be returned to the Buyer within 14 days.
IF THE PRICE OF THE SATIN PRODUCT PURCHASED IS NOT PAID:
7. If the Buyer does not pay the price of the purchased product or cancels it in the bank records, the Seller's obligation to deliver the product ends.
PURCHASES MADE WITH UNAUTHORIZED USE OF CREDIT CARD:
8. After the product is delivered, if the credit card used by the buyer is determined to be unfairly used by unauthorized persons for commercial purposes and the price of the product sold is not paid to the Seller by the relevant bank or financial institution, the Buyer will pay the shipping costs to the SELLER within 3 days for the product subject to the contract. It had to be returned to the SELLER at its expense.
IF THE PRODUCT CANNOT BE DELIVERED ON TIME DUE TO UNPREDICTABLE REASONS:
9. If force majeure occurs that the Seller cannot foresee and the product cannot be delivered on time, the situation will be notified to the Buyer. The buyer may request to cancel the order, replace the product with a similar product, or postpone the delivery until the obstacle is eliminated. If the buyer's payment is cancelled; If the payment is made in cash, this fee will be paid in cash within 14 days after the cancellation. If the buyer has made the payment by credit card and cancels it, the product price will be returned to the bank within 14 days from this cancellation, but it is possible for the bank to transfer it to the buyer's account within 2-3 weeks.
BUYER'S OBLIGATION TO CHECK THE PRODUCT:
10.The buyer will inspect the goods/services subject to the contract before receiving them; dents, broken, packaging torn, etc. Damaged and worn goods/services will not be received from the cargo company. Assuming that the goods/services received are undamaged and intact. BUYER had to protect his goods/services after delivery. If the right of withdrawal is to be used, the goods/services should not be used. The product and invoice must be returned.
RIGHT OF WITHDRAWAL:
11.BUYER; Within 14 (four) days from the date of delivery of the purchased product to him/her or to the person/organization at the address indicated, the SELLER may reject the goods and apply a withdrawal fee from the contract by making a declaration via the contact information below, without assuming any legal or criminal liability and without giving any justification.
12. SELLER'S CONTACT INFORMATION FOR RIGHT OF WITHDRAWAL NOTIFICATION:
COMPANY
NAME/TITLE:
ADDRESS:
EMAIL:
PHONE:
SCENE:
DURATION OF THE RIGHT OF WITHDRAWAL:
13.If the buyer purchases a service, this 14-day period starts to decrease from the day the contract is signed. The right of withdrawal cannot be used in service contracts where the performance of the service is started with the approval of the smuggling before the right of withdrawal expires. Notifications to the Buyer regarding the right of withdrawal are provided in Distance Contracts and Cancellation Conditions, and the Buyer places the order with the Withdrawal visible.
14. Expenses arising from the use of the withdrawal fee belong to the SELLER.
15. In order to use the withdrawal money, it must be sent to the SELLER within a period of 14 (fourteen) days by registered mail, fax, e-mail or the method provided by the SELLER, and the product must be present in the registered or relevant warehouses and the product must be limited to the "Products for which the Right of Withdrawal cannot be Exercised" regulated in this agreement. to be.
USE OF THE RIGHT OF WITHDRAWAL:
16.3. The product invoice delivered to the person or the BUYER, (If the product invoice to be returned is corporate, it must be submitted together with the return invoice issued by the institution during the return. Order returns whose invoice is issued instead of the organizations will not be completed unless the RETURN INVOICE is issued.)
17. Return method: It must be delivered complete and undamaged, with the box, packaging and standard accessories, if any, that will not be returned or damaged.
RETURN CONDITIONS:
18.The SELLER is obliged to return the total price and the BUYER as a debtor to the BUYER within a period of 10 days at the latest from the date of notification of withdrawal and to receive a financial refund within 20 days.
19. If there is a decrease in the value of the goods due to a reason arising from the BUYER's fault or if a return is possible, the BUYER will compensate the SELLER for damages in proportion to the fault.is obliged to comply. However, the BUYER is not responsible for any changes or deteriorations that occur due to the improper use of the goods or product within the right of withdrawal period.
20. If the campaign limit amount set by the SELLER falls below due to the exercise of the right of withdrawal, the discount amount used within the scope of the campaign will be cancelled.
PRODUCTS FOR WHICH THE RIGHT OF WITHDRAWAL CANNOT BE EXERCISED:
21. Underwear bottoms, swimsuits and bikini bottoms, make-up materials, disposable products, goods that are prepared in line with the BUYER's request or clearly personal needs and cannot be sent back, goods that are in danger of rapid deterioration or that may expire, can be sent to the BUYER. Products that are not suitable for health and hygiene to be returned if their packaging is opened by the BUYER after delivery, products that are mixed with other products after delivery and cannot be separated due to their nature, goods related to periodicals such as newspapers and magazines, other than those provided within the scope of the subscription agreement, electronically In accordance with the Regulation, it is not possible to return instant services or intangible goods delivered to the consumer immediately, as well as audio or video recordings, books, digital content, software programs, data recording and data storage devices, computer consumables, if their packaging has been opened by the BUYER. In addition, it is not possible to exercise the right of withdrawal regarding services that started to be performed with the approval of the consumer before the right of withdrawal expires, in accordance with the Regulation.
22.Cosmetics and personal care products, underwear products, swimsuits, bikinis, books, copyable software and programs, DVDs, VCDs, CDs and cassettes and stationery consumables (toner, cartridges, ribbons, etc.) must be returned in unopened, untested packages. They must be intact and unused.
23. In accordance with the following distance contracts regulation; Products for which the right of withdrawal cannot be exercised,
Contracts regarding goods prepared in line with the wishes or personal needs of the consumer.
Contracts for the delivery of goods that are perishable or may expire quickly.
Goods whose protective elements such as packaging, tape, seal, package have been opened after delivery; Contracts regarding the delivery of those whose return is not suitable in terms of health and hygiene.
Contracts regarding goods that are mixed with other products after delivery and cannot be separated due to their nature.
Contracts regarding books, digital content and computer consumables offered in tangible form if the protective elements such as packaging, tape, seals and packages have been opened after the delivery of the goods.
.Contracts regarding accommodation, goods transportation, car rental, food and beverage supply and utilization of free time for entertainment or recreation purposes, which must be made on a certain date or period.
Contracts regarding services performed instantly electronically or intangible goods delivered instantly to the consumer.
DEFAULT AND LEGAL CONSEQUENCES
24. BUYER accepts, declares and undertakes that in case of default when making payment transactions by credit card, the card holder will pay interest within the framework of the credit card agreement with the bank and will be responsible to the bank. In this case, the relevant bank may take legal action; may demand the expenses and attorney's fees that may arise from the BUYER, and in any case, in case of default due to the BUYER's debt, the BUYER agrees to pay the damages and losses suffered by the SELLER due to the delayed performance of the debt.
PAYMENT AND DELIVERY
25.You can make a Bank Transfer or EFT (Electronic Fund Transfer) to any of our ............, ......... bank accounts (TL).
26. You can benefit from online single payment or online installment opportunities with your credit cards through our website. For online payments, the amount will be debited from your credit card at the end of your order.